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Pilot Program

A structured 14-week program to validate passive sensor monitoring with 2 LivUp patients before scaling across regions.

GDPR Compliant CE Certified ISO 9001
Confidential April 2026
At a Glance

Pilot Overview

2
Patients
Selected by LivUp
14 wk
Total Duration
Incl. ~4 wk device delivery
1 city
Geography
Concentrated for logistics
4-10
Devices per Home
Depending on home layout

Timeline

W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11 W12 W13 W14
Scoping & Setup
W1-2
Device Delivery
W2-5
Installation
W6-7
Active Monitoring
W7-12
Evaluation
W13-14
Phases

Pilot Timeline

Five phases, each with clear deliverables and ownership. LivUp assigns a dedicated pilot coordinator to manage operations on their side. OdeCare provides the platform, devices, training, and support.

1
Week 1-2 · Scoping & Setup

Define the Pilot

Joint kick-off to align on goals, select patients, and prepare everything.

  • Kick-off call — align on goals, agree on success criteria
  • LivUp assigns a pilot coordinator (single point of contact)
  • Select 2 patients (lives alone, no pets, fall risk, has router)
  • Assign alert responders and escalation path
  • Obtain patient/family consent
Coordinator assigned Patient list finalized Success criteria signed off
2
Week 2-5 · Device Delivery

Manufacturing & Shipping

OdeCare prepares and ships sensor kits to LivUp's facility. During this time, OdeCare configures the dashboard and staff accounts.

  • OdeCare assembles and ships sensor kits (~4 weeks)
  • Dashboard configured, organization and staff accounts created
  • Installation guides and training materials prepared
Kits delivered Dashboard live
3
Week 6-7 · Installation & Training

Deploy Sensors

LivUp caregivers install sensor kits during regular patient visits. OdeCare verifies each home remotely. Pilot coordinator manages the rollout schedule.

  • Caregivers install sensors during regular visits (~30 min/home)
  • OdeCare verifies each home is online within 24h
  • Configure alert thresholds per patient
  • Train coordinators on dashboard + caregivers on mobile alerts
All homes installed & verified Team trained Alerts flowing
4
Week 7-12 · Active Monitoring

Live Operations

The core of the pilot. Sensors monitor patients 24/7, alerts go to LivUp's team in real time. Pilot coordinator manages day-to-day operations with weekly OdeCare check-ins.

  • 24/7 monitoring — real alerts to your team via dashboard and mobile
  • Weekly 30-min check-in to review data and tune thresholds
  • Document all incidents — falls, response times, alert accuracy
  • Mid-pilot review at week 9
Weekly reports Incident log Mid-pilot review
5
Week 13-14 · Evaluation

Measure & Decide

Analyze pilot data against agreed success criteria. Deliver a written report. If results justify it, define a phased regional rollout plan.

  • Written pilot report with results and recommendations
  • Team and family satisfaction survey
  • Go/no-go decision meeting
  • If go — regional rollout plan with volume pricing
Pilot report Rollout plan (if go)
Success Criteria

How We Measure Success

Agreed during the scoping call (Phase 1). These are starting suggestions — LivUp defines what matters most.

Fall Detection Rate

Percentage of real falls that the system detects and alerts on in real time.

Measure: baseline detection rate established during pilot

Routine Changes & Night Activity

System learns each patient's daily patterns and flags deviations — missed meals, unusual inactivity, nighttime wandering.

Measure: anomalies detected before becoming incidents

Alert Accuracy

Ratio of actionable alerts to total alerts. Low false-positive rate is critical for team trust.

Measure: false positive rate tracked and tuned throughout pilot

Team & Family Satisfaction

Coordinators find the dashboard useful. Families feel more peace of mind.

Target: >7/10 avg satisfaction score

Additional metrics we'll track

  • Device uptime (target: >98%)
  • Installation success rate and average install time
  • Number of routine anomalies flagged before becoming incidents
  • Caregiver workflow impact — does the system add burden or save time?
Equipment

Sensor Kit per Home

Standard configuration for the pilot. Can be adjusted per patient based on home layout and needs.

Device Qty Placement Purpose
Fall Detection Radar 3 Bedroom, living room, kitchen Fall detection, presence, bed exit
Motion Sensor 2 Hallway, bathroom Activity patterns, inactivity alerts
Environment Sensor 2 Bedroom, living room Temperature, humidity, light
Door/Window Sensor 1 Front door Entry/exit tracking, unusual hours
Central Hub 1 Near router Connects all sensors to cloud

Prerequisites per home

  • Internet connection — ethernet router or WiFi (2.4 GHz)
  • One available power outlet near the router (for hub)
  • One available power outlet in the monitored room (for radar)
  • Patient/family consent signed
GDPR Compliant CE Certified ISO 9001 EU Data Protection No Cameras, No Audio
Our Devices

What Gets Installed

Compact, wireless sensors that blend into any home. No cameras, no wearables — just passive monitoring.

Fall Detection Radar
Fall Detection Radar
Motion Sensor
Motion Sensor
Environment Sensor
Environment Sensor
Central Hub
Central Hub
Complete Kit
Complete Kit
Radar — Side View
Radar — Side View
Investment

Pilot Pricing — 2 Apartments

Average configuration: 3 radars, 2 motion sensors, 2 environment sensors, 1 door sensor, 1 gateway per apartment. Platform fee covers 2 months of active monitoring.

Limited Pilot Offer — 50% Hardware Discount
Valid until May 15, 2026. Exclusive introductory pricing for LivUp.
Item Per unit Qty × 2 homes Subtotal
Fall Detection Radar $106 3 × 2 = 6 $636
Motion Sensor (Multi) $35 2 × 2 = 4 $140
Environment Sensor (Multi) $35 2 × 2 = 4 $140
Door/Window Sensor $29 1 × 2 = 2 $58
Gateway (Hub) $76 1 × 2 = 2 $152
Hardware subtotal $1,126
Pilot discount (50%) −$563
Hardware after discount $563
Shipping & customs clearance
Sea freight Xiamen → Santiago, ~10 kg		 ~$10/kg ~10 kg $100
Hardware + shipping total $663
Platform & Support Per gateway/mo Duration Subtotal
Cloud platform + monitoring support
Includes 2h of specialist per apartment (remote installation guidance, configuration, troubleshooting)		 $24 2 gateways × 2 months $96
Hardware $1,126 50% off $563
Shipping $100
Platform (2 months) $96
Subtotal $759
VAT (19%) $144
Total Pilot Investment $903
100% Risk-Free Guarantee
Zero risk. Full money-back if you're not satisfied.
  • Full hardware refund if not satisfied — return the devices, get your money back, no questions asked
  • Platform cancels monthly — no annual contracts, no termination fees
  • You either get a working monitoring system — or your money back. We take the risk, not you.

Notes

  • Prices in USD. Import duty 0% under China-Chile FTA (Certificate of Origin required)
  • Actual kit size may vary by apartment layout (3 radars per home)
  • 50% hardware discount valid until May 15, 2026
Responsibilities

Who Does What

Clear ownership for each activity. No ambiguity on who leads what.

Activity LivUp OdeCare
Assign pilot coordinator Assigns Works with coordinator directly
Select pilot patients Leads (coordinator) Advises on criteria
Obtain patient consent Leads Provides template
Install sensor kits Executes (caregivers) Guide + remote verification
Configure dashboard & alerts Defines preferences Leads
Train staff Coordinates scheduling Leads
Respond to alerts Executes Monitors system health
Weekly check-ins Joint Joint
Threshold tuning Reports issues Adjusts
Pilot report Reviews & validates Writes
Go/no-go decision Decides Presents options
Support

Support During the Pilot

Victoria Antonieta
Your Dedicated Contact
Victoria Antonieta
Partner, OdeCare Chile
Your single point of contact for the entire pilot — from scoping to evaluation. Direct WhatsApp/email line, responds within 2 hours.

Dedicated Contact

Victoria leads the pilot from OdeCare's side. Direct WhatsApp/email line. Responds within 2 hours during business hours.

Remote Monitoring

OdeCare monitors device health and connectivity. Proactively flags offline sensors or anomalies before LivUp reports them.

Weekly Reviews

30-min call every week to review data, address issues, and tune the system. Written summary shared after each call.

Hardware Replacement

If any device fails during the pilot, OdeCare ships a replacement within 48 hours at no charge.