×
MH Medic Home

Pilot Program

A structured 14-week program to validate passive sensor monitoring with 10-20 Medic Home patients before national rollout.

GDPR Compliant CE Certified ISO 9001
Confidential April 2026
At a Glance

Pilot Overview

10-20
Patients
Selected by Medic Home
14 wk
Total Duration
Incl. ~4 wk device delivery
1 city
Geography
Concentrated for logistics
4-10
Devices per Home
Depending on home layout

Timeline

W1 W2 W3 W4 W5 W6 W7 W8 W9 W10 W11 W12 W13 W14
Scoping & Setup
W1-2
Device Delivery
W2-5
Installation
W6-7
Active Monitoring
W7-12
Evaluation
W13-14
Phases

Pilot Timeline

Five phases, each with clear deliverables and ownership. Medic Home assigns a dedicated pilot coordinator to manage operations on their side. OdeCare provides the platform, devices, training, and support.

1
Week 1-2 · Scoping & Setup

Define the Pilot

Joint kick-off to align on goals, select patients, and prepare everything.

  • Kick-off call — align on goals, agree on success criteria
  • Medic Home assigns a pilot coordinator (single point of contact)
  • Select 10-20 patients (lives alone, no pets, fall risk, has router)
  • Assign alert responders and escalation path
  • Obtain patient/family consent
Coordinator assigned Patient list finalized Success criteria signed off
2
Week 2-5 · Device Delivery

Manufacturing & Shipping

OdeCare prepares and ships sensor kits to Medic Home's facility. During this time, OdeCare configures the dashboard and staff accounts.

  • OdeCare assembles and ships sensor kits (~4 weeks)
  • Dashboard configured, organization and staff accounts created
  • Installation guides and training materials prepared
Kits delivered Dashboard live
3
Week 6-7 · Installation & Training

Deploy Sensors

Medic Home caregivers install sensor kits during regular patient visits. OdeCare verifies each home remotely. Pilot coordinator manages the rollout schedule.

  • Caregivers install sensors during regular visits (~30 min/home)
  • OdeCare verifies each home is online within 24h
  • Configure alert thresholds per patient
  • Train coordinators on dashboard + nurses on mobile alerts
All homes installed & verified Team trained Alerts flowing
4
Week 7-12 · Active Monitoring

Live Operations

The core of the pilot. Sensors monitor patients 24/7, alerts go to Medic Home's team in real time. Pilot coordinator manages day-to-day operations with weekly OdeCare check-ins.

  • 24/7 monitoring — real alerts to your team via dashboard and mobile
  • Weekly 30-min check-in to review data and tune thresholds
  • Document all incidents — falls, response times, alert accuracy
  • Mid-pilot review at week 9
Weekly reports Incident log Mid-pilot review
5
Week 13-14 · Evaluation

Measure & Decide

Analyze pilot data against agreed success criteria. Deliver a written report. If results justify it, define a phased national rollout plan.

  • Written pilot report with results and recommendations
  • Team and family satisfaction survey
  • Go/no-go decision meeting
  • If go — national rollout plan with volume pricing
Pilot report Rollout plan (if go)
Success Criteria

How We Measure Success

Agreed during the scoping call (Phase 1). These are starting suggestions — Medic Home defines what matters most.

Fall Detection Rate

Percentage of real falls that the system detects and alerts on within 60 seconds.

Measure: baseline detection rate established during pilot

Response Time

Time from alert to first action by Medic Home staff (call, visit, or dispatch).

Measure: average response time tracked over pilot period

Alert Accuracy

Ratio of actionable alerts to total alerts. Low false-positive rate is critical for team trust.

Measure: false positive rate tracked and tuned throughout pilot

Team & Family Satisfaction

Coordinators find the dashboard useful. Families feel more peace of mind.

Target: >7/10 avg satisfaction score

Additional metrics we'll track

  • Device uptime (target: >98%)
  • Installation success rate and average install time
  • Number of routine anomalies flagged before becoming incidents
  • Caregiver workflow impact — does the system add burden or save time?
Equipment

Sensor Kit per Home

Standard configuration for the pilot. Can be adjusted per patient based on home layout and needs.

Device Qty Placement Purpose
Fall Detection Radar 3-5 One per room — bedroom, living room, kitchen, hallway Fall detection, presence, bed exit
Motion Sensor 3 Bathroom, hallway, entrance Activity patterns, inactivity alerts
Environment Sensor 1 Bedroom Temperature, humidity, light
Door/Window Sensor 1 Front door Entry/exit tracking, unusual hours
Central Hub 1 Near router Connects all sensors to cloud

Prerequisites per home

  • Internet connection — ethernet router or WiFi (2.4 GHz)
  • One available power outlet near the router (for hub)
  • One available power outlet in the monitored room (for radar)
  • Patient/family consent signed
GDPR Compliant CE Certified ISO 9001 EU Data Protection No Cameras, No Audio
Investment

Pilot Pricing — 10 Apartments

Average configuration: 4 radars, 3 motion sensors, 1 environment sensor, 1 door sensor, 1 gateway per apartment. Platform fee covers 2 months of active monitoring.

Item Per unit Qty × 10 homes Subtotal
Fall Detection Radar $106 4 × 10 = 40 $4,240
Motion Sensor (Multi) $35 3 × 10 = 30 $1,050
Environment Sensor (Multi) $35 1 × 10 = 10 $350
Door/Window Sensor $29 1 × 10 = 10 $290
Gateway (Hub) $76 1 × 10 = 10 $760
Shipping & customs clearance
Sea freight Xiamen → Santiago, ~50 kg		 ~$10/kg ~50 kg $500
Hardware + shipping total $7,190
Platform & Support Per gateway/mo Duration Subtotal
Cloud platform + monitoring support
Includes 2h of specialist per apartment (remote installation guidance, configuration, troubleshooting)		 $24 10 gateways × 2 months $480
Hardware + shipping $7,190
Platform (2 months) $480
Subtotal $7,670
VAT (19%) $1,457
Total Pilot Investment $9,127

Zero Lock-In

  • Hardware is yours — devices stay with Medic Home regardless of outcome
  • Platform cancels monthly — no annual contracts, no termination fees
  • If the pilot doesn't meet expectations, you walk away with the hardware and the learnings

Notes

  • Prices in USD. Import duty 0% under China-Chile FTA (Certificate of Origin required)
  • Actual kit size may vary by apartment layout (3-5 radars per home)
Responsibilities

Who Does What

Clear ownership for each activity. No ambiguity on who leads what.

Activity Medic Home OdeCare
Assign pilot coordinator Assigns Works with coordinator directly
Select pilot patients Leads (coordinator) Advises on criteria
Obtain patient consent Leads Provides template
Install sensor kits Executes (caregivers) Guide + remote verification
Configure dashboard & alerts Defines preferences Leads
Train staff Coordinates scheduling Leads
Respond to alerts Executes Monitors system health
Weekly check-ins Joint Joint
Threshold tuning Reports issues Adjusts
Pilot report Reviews & validates Writes
Go/no-go decision Decides Presents options
Support

Support During the Pilot

Dedicated Contact

One OdeCare point person assigned for the entire pilot. Direct WhatsApp/email line. Responds within 2 hours during business hours.

Remote Monitoring

OdeCare monitors device health and connectivity. Proactively flags offline sensors or anomalies before Medic Home reports them.

Weekly Reviews

30-min call every week to review data, address issues, and tune the system. Written summary shared after each call.

Hardware Replacement

If any device fails during the pilot, OdeCare ships a replacement within 48 hours at no charge.